Shipping policy

                  

Shipping Costs

FREE SHIPPING ON ALL ORDERS ! including the usa, uk and australia

Shipping Time

The shipping time is usually 5-9 business days

NOTE- this does not include our processing time which is usually 1-3 days

Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please note that sometimes tracking information may not be immediately available and can take 1–3 business days to update in the system. If your order was placed more than 7 business days ago and tracking information is still unavailable, please contact us at support@louuv.com for assistance.

 

CUSTOM NEEDS

We are not responsible for any customs charges that may be applied once your order has been shipped. By completing a purchase with us, you acknowledge that your order may arrive in one or multiple packages, and that any customs fees, taxes, or import duties charged by your country’s customs authority are your responsibility.

LOST PACKAGES 

Louuv is not responsible for orders placed with an incorrect shipping address. Please double-check that your billing and shipping details are accurate before confirming your purchase. If an error occurs on our end, we will take full responsibility and resend your order at no cost to you